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💬 Support & Help Center

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Service Tracker · Wedding Planner · Cash Book · Hotel PMS — reach us for any question, technical help and feedback. We usually reply the same day.

📞 Get in Touch

Write to us anytime via one of the channels below.

⏱️ Support hours: Monday–Saturday 09:00–19:00 (TRT) · 📍 Address: İnönü Mh. Sefa Sk. No:7, Ödemiş / İzmir · ⚡ Average reply: same day (24 hours at the latest)

📝 Send a Support Request

Describe your issue and we'll get back to you by e-mail as soon as possible.

Frequently Asked Questions

How do I get started with the app?

After downloading the app, just create a free account with your e-mail address. Creating an account is free; once registered you can start using all the core features.

Do I have to pay to create an account?

No. Creating an account and starting to use the app is completely free, and no credit card details are requested. You can try it free for 90 days.

I forgot my password, what should I do?

Use the "Forgot my password" link on the login screen to request a reset link to your e-mail address. If you have trouble, write to us at info@genixsoft.com.tr.

Is my data safe?

Yes. All your data is stored with HTTPS encryption on our servers in Türkiye. For details, see our Privacy Policy.

How can I delete my account or data?

Send a request to info@genixsoft.com.tr from the same e-mail as your account; we permanently delete your data. Requests are concluded within 30 days at the latest (usually the same day).

I found a bug / I'd like to suggest a feature.

We'd love that! Send it to us using the form above or our WhatsApp line. Your feedback directly helps us improve the product.